Are you also highly irritated by over enthusiastic restaurant waiters and waitresses?
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Restaurant Service
Over the weekend I had guests from Carmel, Ca. who are incredible restaurant operators and that topic that topped the conversation for almost two evenings was customer service. We tossed examples of bad customer service back and forth as though at center court at Wimbledon
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Restaurants Need to Adopt LeZotte’s 100 Customer Concept
WILLIAMSBURG — Fork in the Road uncovers some new details on Zenkichi’s new adjacent sake bar. It will be called Akariba , the owner explains, “The space is cozy and intimate. This will be a sanctuary in the middle of Williamsburg for unwinding in a relaxed, jazzy atmosphere.” It should soft open in the next few weeks.
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EaterWire: DBGB Closed for AC Upgrade; Zenkichi’s Offshoot Akariba
Gael Greene thinks the debauchery depicted on the television series Mad Men is child’s play in comparison to the upcoming Starz series based on her memoir Insatiable : “If you think Mad Men 60′s was messy, brace yourself for the I’m entitled adventure of the 70′s in my Insatiable TV series. What fun we had!” [Twitter via Eater National ]
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@GaelGreene: Gael Greene thinks the debauchery depicted…
For the last few years, chef, restaurateur and sometimes TV judge Geoffrey Zakarian has been working on the opening of The Lamb’s Club, his much delayed project within the soon to open Chatwal Hotel.
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First Word: Geoffrey Zakarian to Open Yet Another Restaurant Hotel
Every day this week, we’ll feature a Shitshow Week Review—a new assessment of a restaurant that at first glance seemed totally and completely off the rails. To give these places a fair shake, we revisited to pass new judgment. The first review is sadder than we originally intended.
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Shitshows: Bar Artisanal Restaurant & Tapas Bar
Here’s one for the rumormill . A food editor tells Fork in the Road that they are “pretty sure” they saw Harold Dieterle chilling at the papered over restaurant space that was once home to Philippe Chow Express . Dieterle, who was actively searching for a restaurant space as recently as a few months ago, tells the blog he’s not ready to talk.
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Spotted: Here’s one for the rumormill. A…
It’s been a little while since we’ve seen an IMterview around these parts. For which we apologize. And present, this, not a formal Shitshow Week review (the restaurant is too small time and quirky), but rather a post-game analysis with Team Eater and Voice restaurant critic Robert Sietsema .
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Shitshow Week 2010: Eater IMterview: Robert Sietsema on Rabbit in the Moon
From the tipline : “The tables at the Bar section of DBGB : no reservation, first come first serve…so when it’s crazy busy you literally need to stand up by a table, wait for the customers to finish and jump on the table before others do. The result is an incredible tension between customers that ruins the whole experience.” [Eater Tipline]
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Shitshow Nominations: From the tipline: "The tables at…
The Red Hook Lobster Pound, the popular source of lobster rolls in Brooklyn, is expanding its sit-down area by 40 seats in about two weeks . There will be “white walls, shiny metal lamps, ceiling fans, a poured cement floor, and a huge screen door to cover what is currently a tall pull-down metal door — to let the breeze in.” Currently, they just have two benches.
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LobsterWire: The Red Hook Lobster Pound, the…
The news is either: brique , the new restaurant in Centreville with the all-lower-case name, has started offering lunch. Or: Brique, the new restaurant in Centreville with the all-lower-case name unless that name appears at the start of a sentence, has started offering lunch
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brique opens for lunch — or — Brique opens for lunch
The Wall Street Journal has a write up of the burlesque shows now taking place every other week at the Oak Room at the Plaza Hotel, a once truly classic, once proud New York restaurant . But Simon Hammerstein shouldn’t worry – these shows steer clear of the raunchiness that you would find at the Box or other downtown burlesque performance and probably go great with the classic $16 Caesar Salad.
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Not Your Mother’s Oak Room: The Wall Street Journal has a…
New York Times columnist, famous cookbook author, and highly recognizable food personality Mark Bittman gets on the blog today to complain about a recent Midtown dining experience wherein he finds two large plastic shards in a small bowl of corn soup.
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Complaints Dept.: Complaints Dept.: Bittman Gets Plastic Shards in his Soup
Over the last few days, EV Grieve has been keeping a wary eye on Bon Vivant Diner , a greasy spoon and staple on Broadway and 12th Street that appears to be closed.
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Renovation Report: Bon Vivant Diner to Reopen with New Name, Organic Ethos
Though wd~50 pastry chef Alex Stupak is on the upcoming Community Board 3 agenda for a liquor license for the Cosmic Cantina space , he tells Eater that it’s a no-go at the moment, “I’m not sure how my name arrived on a CB3 docket. I have attended meetings but solely for research.” He says that when he does “get my act together and open my own place,” he’ll let us all know
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A No-Go: Though wd~50 pastry chef Alex Stupak…
Two tipsters reported over the weekend and a look at the website and OpenTable confirms that Terrance Brennan’s Bar Artisanal Restaurant and Tapas Bar , once known as Bar Artisanal and before that Trigo, has closed just two and a half months after its big, misguided revamp. A server reports that Saturday night was the last night and that Brennan owes over $100,000 to his purveyors. But here’s where it gets really interesting.
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The Shutter: Bar Artisanal Closes as Todd English is Rumored to Take Over
Volker Stewart, a partner in the restaurant, was good enough to supply the answer without uttering, “Duh!” “Popcorn Puree is a puree that tastes like popcorn,” he e-mailed me. “[Chef] Dave [Newman] monkeys around with molecular gastronomy from time to time.” Sun photo by Amy Davis
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What’s popping at Brewer’s Art
Click the image above to view the full photogallery. This Week’s Stories : The First Letter Grades Hit NYC Restaurants , Shake Shack, Blue Smoke, and Other Danny Meyer Restaurant Confirmed for BPC , The Jersey Hore Guide to NYC Dining and Nightlife , One Year In at Sho Shaun Hergatt , Contestants Named for Top Chef Just Desserts , and Frank Bruni Calls Keith McNally a Horrible Man
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Week in Eater: McNally/Bruni Feud Revived; Danny Meyer Invades BPC
MIDTOWN— The Original Soup Ma n just introduced al fresco seating today. Looks like we already have a strong contender for our Shitshow Week Worst Outdoor Seating in New York contest . [ZagatBuzz] KOREATOWN— Midtown Lunch has some interesting details on the giant new Bon Chon Chicken that’s set to open next week just a block away from the cultishly adored Kyochon
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EaterWire: Al Fresco Dining at The Soup Man; Darryl Strawberry’s Resto
Welcome to One Year In , a feature in which Eater sits down for a chat with the chefs and owners of restaurants celebrating their one year anniversary. [ Krieger , 07/27/10] SHO Shaun Hergatt opened last June, at of one of the lowest point of the recession
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One Year In : Chef Shaun Hergatt on Fine Dining, the Recession and SHO